πŸ› οΈTroubleshooting

This guide provides solutions to common issues you might encounter while installing or using the Billing System.

General Issues

The Tablet Won't Open (F7 Key)

Possibilities:

  1. Wrong Job: Check if your job is listed in Config.AllowedJobs in config.lua.

  2. Keybind Conflict: Another resource might be using the same key. Try changing Config.Keybind.

  3. Resource Not Started: Ensure src-billing is started in your server.cfg.

  4. Console Errors: Open the F8 console to check for any client-side JavaScript or Lua errors.

Solution:

  • Type /ensure src-billing in the console to restart the resource.

  • Check the F8 console for error messages.

  • Ensure you have a job that is allowed to open the tablet.


Technical Issues

Framework Not Detected

By default, the bridge uses Config.Framework = 'auto'. Occasionally, detection might fail if your framework resource is named differently.

Check:

  • Is your framework (QBox, QBCore, or ESX) started before src-billing?

  • Are you using a highly modified or renamed version of a framework?

Solution:

  • Manually set the framework in config.lua:

Database Errors

If you see errors related to MySQL or missing tables in your server console.

Check:

  • Did you import sql/billing.sql?

  • Are the table names exactly as expected?

Solution:

  • Re-import the SQL file.

  • Ensure your database connection string in server.cfg is correct.


Payment Issues

Money Not Being Removed

If a player pays an invoice but no money is taken from their account.

Check:

  • Check the server console for errors when the payment is made.

  • If using a Custom Framework, verify your Bridge.RemoveMoney implementation in bridge/server.lua.

Solution:

  • Ensure the Bridge.RemoveMoney function returns true on success and false on failure.

Physical Receipt Not Given

Check:

  • Is ox_inventory started?

  • Is Config.ReceiptSettings.Enabled = true?

  • Do you have the receipt item added to your inventory's items list?


UI Issues

Black Screen or Layout Glitches

If the tablet UI appears broken or shows a black screen.

Possibilities:

  1. NUI Focus: Something might be blocking the NUI focus.

  2. Build Error: If you modified the web code, the build might have failed.

Solution:

  • Restart the resource: ensure src-billing.

  • If you made changes to the web folder, run npm run build again.

  • Clear your local browser cache (FiveM cache folder).


Getting More Help

If you're still having issues:

  1. Check the Logs: Both server console and F8 client console contain vital clues.

  2. Verify Dependencies: Ensure ox_lib and/or ox_inventory are up to date if you're using them.

  3. Open an Issue: If you believe you've found a bug, please report it on the GitHub repository with detailed logs.

Last updated